Shipping policy

1. General Information
At Lilanimus, we take pride in offering unique aromatherapy jewelry designed to enhance your well-being and elevate your style. We are committed to processing and delivering your orders quickly and securely. This shipping policy provides all the necessary details about the delivery of your purchases.

2. Order Processing Times
All orders are processed within 1 to 3 business days. Orders placed on weekends or holidays will be processed on the next business day. We will notify you immediately in case of any unexpected delay in processing your order.

3. Shipping Methods & Delivery Times
We offer a single shipping option:

  • Standard shipping: 7 to 14 business days.

Please note that delivery times are estimates and may vary depending on your location.

4. Shipping Costs

  • Free shipping: For all orders over 60 USD.
  • Orders under 60 USD: Shipping costs vary depending on your location and will be calculated at checkout.

The exact shipping fees will be displayed before order confirmation.

5. International Shipping
We ship worldwide. However, international customers should be aware that import taxes or customs duties may apply upon receiving their order. These fees are the customer's responsibility and are not included in the total amount paid on our website.

6. Order Tracking
Once your order has been shipped, you will receive an email containing:

  • A tracking number.
  • A direct link to the carrier’s website to track your order.

If you do not receive this information, please check your spam folder or contact us directly.

7. Returns, Exchanges, and Damaged Items
Your satisfaction is our priority.

  • Returns and exchanges: Returns are accepted within 30 days of receiving your order. Returned items must be in their original condition, unworn, and in their original packaging.
  • Damaged or defective items: If you receive a damaged item, please contact us within 7 days of receipt with detailed photos. We are committed to replacing the item or issuing a full refund.

For more details, please refer to our Return and Fefund Policy.

8. Delays and Issues
While we strive to meet delivery timelines, delays may occur due to factors beyond our control, such as extreme weather conditions, strikes, or high order volumes. We appreciate your patience and will keep you informed in case of any issues.

9. Special Notes for Aromatherapy Jewelry
Aromatherapy jewelry requires careful handling. We use specially designed packaging to protect your items during shipping. If you encounter any issues with the diffusers or aromatic components, please contact us immediately.

10. Contact Us
For any questions or concerns regarding shipping, please contact us:

Thank You for Choosing Lilanimus!
Thank you for choosing Lilanimus for your aromatherapy jewelry. We are dedicated to making your experience as smooth and enjoyable as possible.